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Hi Nester,

Thank you for contacting VMware Customer Support.

My name is Venkatesh, and I have been assigned to work on your Support Request # 15657697904.

The query you have posted would qualify as a technical issue, however you have reached the VMware Licensing Team.

At this time, I do not see active support associated to your My VMware profile. Could you please help me with one of the following so that I can verify your company has a valid Support and Subscription contract with VMware for Technical Support:

- An alternate Account name
- Account number
- E-mail address
- Contract number
- Order ID
- Serial number

Please note that we also provide online support for our products. You may visit the websites below to review:

Knowledge Base Articles:
http://kb.vmware.com/selfservice/microsites/microsite.do

Documentation:
https://www.vmware.com/support/pubs/

Technical Papers:
http://www.vmware.com/resources/techresources/

Community Forum:
http://communities.vmware.com/index.jspa

Looking forward to your response.

Regards,

Venkatesh Srinivas
Customer Support Specialist
VMware Global Support Services

VMware Licensing Help Center - http://www.vmware.com/go/licensing

How am I doing? Email my manager Palaksha Shadaksharappa (pshadaksharapp@vmware.com) with any feedback.